Privacy Policy
Linden & Co. is a boutique wedding planning studio. This policy explains what personal information we collect through this website, how we use it, and the choices you have. We keep the amount of information we collect to what we genuinely need in order to answer your enquiry and plan your wedding well.
Information we collect
Most of the information we hold is information you give us directly, usually through our enquiry or contact form. This typically includes:
your names and preferred way of being addressed
your email address and, if you share it, a phone number
your wedding date, location, approximate guest count, and budget range
anything else you choose to tell us about your plans in the message field
We also collect limited technical information automatically when you visit the site, such as your general location, browser type, and the pages you viewed. This information is aggregated and is not used to identify you personally.
How we use your information
We use the information you share to:
reply to your enquiry and answer your questions
understand whether we are the right fit for your wedding
prepare proposals, planning documents, and supplier introductions
deliver our services if you decide to work with us
keep our own records and improve how this website works
We do not sell your personal information, and we do not use it for advertising.
Email communication
When you contact us, we reply by email and keep that correspondence so we have a clear record of what has been discussed and agreed. If we ever invite you to join an occasional studio newsletter, that will always be optional, and you can unsubscribe at any time using the link in the email or by writing to us.
Analytics
We use website analytics to understand how visitors find and move through this site, for example which pages are read most often. This helps us keep the site useful and easy to navigate. Analytics data is reviewed in aggregate, and we do not use it to build detailed profiles of individual visitors.
Cookies
Cookies are small files stored by your browser. This site uses a small number of them to keep the site working correctly and to support the analytics described above. You can block or delete cookies in your browser settings at any time. Some parts of the site may behave differently if you do.
Third-party services
We rely on a small set of trusted providers to run our studio, including website hosting, email, form handling, analytics, cloud file storage, and scheduling tools. These providers process information on our behalf and only for the purposes we have asked them to.
Data sharing
If you become a client, we share the details necessary to plan and deliver your wedding with the suppliers involved, such as your venue, caterer, florist, or photographer. We share only what each supplier needs, and we let you know who we are speaking to. We may also share information where we are required to do so by law.
How long we keep your information
Enquiries that do not lead to a booking are kept for a short period and then deleted. For clients, we keep planning records and correspondence for a reasonable period after the wedding, so we can answer follow-up questions and meet our own record-keeping obligations. When information is no longer needed, we delete it.
Your rights
You can ask us at any time to:
tell you what personal information we hold about you
correct anything that is inaccurate or out of date
delete information we no longer need to keep
stop sending you marketing emails
Write to us using the contact details below and we will respond as quickly as we can.
Links to other websites
Our portfolio and supplier credits include links to other websites, such as photographers, venues, and florists. Those sites are not run by us and have their own privacy practices, so we would encourage you to read their policies before sharing information with them.
Changes to this policy
We may update this policy from time to time as our studio or the tools we use change. The date at the top of this page shows when it was last revised, and the current version will always be published here.
Contact us
If you have any questions about this policy or about the information we hold, please write to us at hello@lindenandco.com. We are always happy to explain how we handle your details.